WHAT WE’RE DOING…

In light of the COVID-19 pandemic individuals will naturally be anxious to ensure that all environments that they enter are sanitary and safe. We therefore want to make known the measures and protocols that we have put in place to ensure the health and safety of our patients once lockdown starts to ease.

PERSONAL PROTECTIVE EQUIPMENT (PPE)

All clinical and secretarial staff will be utilising Personal Protective Equipment (PPE) following guidelines provided by our respective professional regulatory bodies.

DISINFECTING SURFACES

All surfaces within the clinic are now wipe-down-surfaces. After a patient has been seen, and before the next patient enters the clinic, clinicians and secretarial staff will wipe down all surfaces using a medical-grade disinfectant.

SPACING BETWEEN APPOINTMENTS

We are a high quality, low volume private healthcare facility. To facilitate social distancing and allow for the appropriate time to disinfect surfaces.

SEATING WITHIN THE RECEPTION AREA

All seating within the clinic reception area will be appropriately spaced.

MAGAZINES

To avoid contamination, we will be removing magazines from the clinic reception for the time being.

REMOTE CONSULTATIONS

If you are shielding or unable to attend clinic for whatever reason, and struggling with muscular or skeletal symptoms, please call and we will be able to schedule a telephone or video consultation where we will be able to discuss your problem and offer advice and / or appropriate exercises to help. Call 01789 264000 or 01926 419404 or book online.

WHAT WE ASK OF YOU…

We are doing our part to stop the spread of this virus and we also ask you to do your part to make us all safer.

HAND WASHING / SANITISING

Hand sanitiser will be made readily available, and all patients will be requested to apply it upon entering the clinic.

APPOINTMENT TIME

We want to ensure that at any given time, the number of individuals within the clinic is kept to a minimum. Therefore, please endeavour to arrive at the clinic no more than 2-minutes before your appointment.

FAMILY OR FRIENDS MUST STAY IN THE CAR

Patients should only be accompanied if they are a) minors, or b) require assistance. Other family members or friends should be requested to stay at home.

SOCIAL DISTANCING

Where possible, please maintain the 1-metre distancing rule while within the clinic.

FACE MASKS

We are still asking all patients to wear a face mask in shared areas of the clinics.

TOILET

If you need to use the toilet, please notify a member of staff so we can keep these areas clean as required.